FAQ

Default solution folder, feel free to edit or delete it.

Why do you need Instagram passwords?
A number of users have wanted to know why we have to ask for both your Instagram username and password. There is a simple reason for this: Schedugram can’t ...
Sun, 5 Jul, 2015 at 9:59 PM
What is the relationship between Schedugram and Instagram?
….we don’t have one. It’s very important for us to be clear to our users — Schedugram is not a service provided or endorsed by Instagram or Facebook...
Sat, 18 Apr, 2015 at 5:41 PM
How do I get in touch with the Schedugram team?
So you'd like to chat. You can get in touch with us via a range of methods. (If you're curious who "us" is, read here). In ...
Tue, 20 Dec, 2016 at 11:53 AM
Why can I only post every 15 minutes?
Every now and then we get asked why we have a limit of only one post per 15 minutes per Instagram account (i.e. not your Schedugram account). This i...
Fri, 17 Oct, 2014 at 7:07 AM
Do you have an affiliate or referral program?
Schedugram doesn't have an affiliate program for non-customers at present, however we have a referral program for our customers. What do I get? ...
Mon, 6 Feb, 2017 at 12:40 AM
Is there an iPhone or Android app?
Our iPhone app is now in beta testing. Read more, or reach out to support to get an invite. The Android app should also be coming soon! We'll keep t...
Wed, 22 Mar, 2017 at 6:01 PM
Why is there a caption limit?
 Schedugram has a caption limit (also for 'first comments') because we know that posts with longer captions have a harder time going up, or they f...
Mon, 13 Jun, 2016 at 4:10 PM
Why aren't my images or videos posted immediately?
Schedugram posts are sent to Instagram as quickly as we can, but they are not immediately posted on Instagram. The reason behind this is how we work: your...
Wed, 21 Sep, 2016 at 11:38 AM
When will Schedugram update to the higher image resolution?
Update 1 August 2015: Our team has rolled out the 1080x1080 resolution to Schedugram, and upgraded our systems to handle the new resolution. Customers are...
Fri, 7 Aug, 2015 at 2:16 PM
How does Schedugram differ from Hootsuite's Instagram scheduling?
A number of customers have asked us about the difference between Schedugram's offering and Hootsuite's new (as of August 2015) Instagram scheduling....
Tue, 11 Aug, 2015 at 12:20 AM